Field Service
Giving customers the best support: proffesional, efficient and fast.
Building customer loyalty takes more than providing good technology.
Local support
Proximy is build from the idea that providing a good local support to customers is the best tool to satisfy customers needs. Also we want to help new technologies to start expanding and fulfill the needs of customers (and patients) in a new area.
A profesional engineer, customer oriented and properly located, can efficiently give the inmediate support the customer need.
You decide how close you want to be to your customers.
You decide
You decide the procedures and Proximy follows them. You are in control on how the support is provided.
First aid
The Proximy engineer can give a first fast assistance to evaluate the problem. Easy problems can get solved immediately or the in-house can plan the visit knowing what is going to be required.
Full assistance
From installations to problems resolution. The Proximy engineer gives a fast answer and follows the resolution of the problem from beginning to end.
Installations
Your organization only needs the Proximy engineer to perform the installations.
Clinical application
Let us also train and support the customer o how to get the best from your technology.